PRIVACY POLICY

12cbajee's Privacy Policy

Protecting your personal information is our highest priority. This policy explains in detail how 12cbajee collects, uses and stores your data.

Last Updated: January 2026

This Privacy Policy ("Policy") defines the data-processing agreement between the 12cbajee platform ("we", "us") and users of this website ("you", "your"). By accessing or registering on the 12cbajee.cam website, you consent to the terms of this Policy.

We believe that respect for user privacy is the foundation of a trustworthy online betting platform. We keep your data secure through SSL encryption, safe data storage and a transparent data-use policy.


1

What Information We Collect

During registration and use of the 12cbajee platform, we may collect the following types of information:

1.1 Information You Provide Directly

  • Name, date of birth and gender (at the time of account creation)
  • Email address and contact information
  • Documents required for identity verification (KYC process)
  • Financial transaction details: bKash, Nagad, Rocket, Upay or bank transfer information
  • Messages and complaints you send to customer support

1.2 Automatically Collected Information

  • IP address and device identification information
  • Browser type, operating system and language preference
  • Time spent on the site, pages visited and click data
  • Cookie and session data (see Section 7 for details)
  • Transaction history and gaming activity logs

1.3 Information Received from Third Parties

  • KYC verification results received through identity verification services
  • Information received from fraud prevention and risk assessment services
  • Transaction confirmation messages from payment processors
2

Purpose of Data Use

12cbajee uses your personal information only for the following legitimate purposes:

🔐 Account Management

Your information is used to handle registration, login, password recovery and account security. Age verification (21+) and identity confirmation are part of this process.

💳 Financial Transactions

Payment information is used to process deposit and withdrawal requests and to prevent fraud. Secure transactions for minimum deposits of ৳200 and withdrawals of ৳1,000 are ensured.

🎧 Customer Support

Contact information and account history are used to resolve your questions and issues through 24/7 live chat support and to improve the quality of support.

⚡ Service Improvement

Anonymous statistical data is used to analyse user behaviour and improve the platform's gaming experience, loading speed and security features.

🛡️ Legal Compliance

Information is retained to comply with anti-money laundering (AML) regulations and responsible gaming policies, and to provide required information in response to legitimate requests from regulatory authorities.

📢 Promotional Communications

Based on your consent, bonus offers, tournament notifications and important account-related updates are sent to you. You can opt out of these communications at any time.

3

Data Storage and Security

12cbajee takes both technical and organisational measures to protect your personal information. Our security framework is described below:

3.1 Technical Security Measures

  • Use of SSL/TLS encryption technology for all data transmission
  • Passwords and sensitive information stored in encrypted form
  • Regular security audits and vulnerability testing
  • Two-Factor Authentication facility
  • Automated suspicious activity detection system

3.2 Retention Period

We retain your information for the entire period your account is active and for a legally required period after account closure. Financial transaction records are kept for a minimum of five years after account closure, as required under anti-money laundering regulations.

3.3 Response to a Data Breach

If a data breach occurs, we will notify affected users as quickly as possible and take the necessary remedial action. Information about the nature of the breach, potential harm and our response will be communicated transparently.

4

Sharing Data with Third Parties

12cbajee never sells your personal information or shares it with third parties for advertising purposes. However, limited information may be shared in the following cases for operational purposes:

4.1 Authorised Data Sharing

  • Payment Processors: Financial information required to complete transactions via bKash, Nagad, Rocket, Upay or bank transfer.
  • KYC Service Providers: Documents required for identity and age verification.
  • Game Software Providers: Session information shared solely for game operation purposes with Pragmatic Play, Spribe, JILI, PG Soft and other providers.
  • Security and Fraud Prevention: Authorised services for verifying the security of accounts and transactions.
  • Legal Obligations: Providing information in response to court orders, government directives or legitimate requests from regulatory authorities.

4.2 Security of Data Transfers

We work only with third parties that maintain adequate data protection standards and are contractually committed to upholding confidentiality.

5

Your Rights and Controls

As a user of 12cbajee, you have the following rights over your personal information:

📋 Right of Access

You have the right to request a complete copy of the information stored in your account.

✏️ Right to Rectification

You can request correction of inaccurate or incomplete information in your account.

🗑️ Right to Erasure

You can request deletion of information that falls outside legal obligations ("right to be forgotten").

🚫 Right to Object to Processing

You can object to the processing of your information for specific purposes, including marketing communications.

📤 Data Portability

You can request an export of your data in a machine-readable format.

⏸️ Right to Restrict Processing

In certain circumstances you can request that processing of your information be temporarily suspended.

To exercise any of the rights listed above, please contact us at [email protected] or use the site's 24/7 live chat facility.

6

Protection of Minors

12cbajee strictly does not allow registration or gaming by persons under the age of 21. We do not intentionally collect any information from minors.

All users are required to verify their age and identity at the time of registration. If we become aware that a minor's information has entered our system, we will immediately close that account and delete all related information.

If a parent or guardian believes their child has registered on this platform, please contact [email protected] without delay.

7

Cookie Usage Policy

The 12cbajee website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve the functionality of the site.

7.1 Types of Cookies

  • Essential Cookies: Required to maintain login sessions, carry out security verification and support basic site functionality.
  • Functionality Cookies: Used for language preferences, game settings and personalised experience.
  • Analytics Cookies: Collect anonymous traffic data to understand site usage patterns, which helps improve the service.

7.2 Cookie Controls

You can disable or delete cookies at any time through your browser settings. However, disabling essential cookies may disrupt many core functions, including login and transactions.

8

Policy Changes and Updates

12cbajee reserves the right to update this Privacy Policy where necessary. If significant changes are made to the Policy, we will notify you through the following means:

  • Sending a notification to your registered email address
  • Displaying a clear message when you log in to the site
  • Updating the "Last Updated" date at the top of this page

If you continue to use the platform after changes are made, it will be assumed that you have consented to the updated Policy. We therefore recommend visiting this page regularly.

9

Privacy Contact Information

If you have any questions, concerns or requests regarding this Privacy Policy, please contact us through the following:

🔒 Privacy Department — 12cbajee

Live Chat:
Log in to the site for instant 24/7 support (Bangladesh Standard Time, UTC+6)
Response Time:
Within business days for email, instant for live chat

We are committed to protecting your information. Privacy-related requests submitted to 12cbajee will be handled with appropriate care.


If you have read this Privacy Policy and would like to learn more, please also visit our Terms and Conditions and Responsible Gaming pages.